1. Return Eligibility: You may return items within 30 days of receipt for a full refund. To be eligible for a return, items must be unused, in their original condition, and in their original packaging. Some items, such as personalized or custom products, may not be eligible for return.

2. Return Process: To initiate a return, please contact our customer service team to obtain a return authorization number and instructions. Include the return authorization number on the package when returning the item. Customers are responsible for return shipping costs unless the return is due to an error on our part.

3. Refunds: Refunds are processed to the original payment method once the returned item is received and inspected. Please allow up to 7-10 business days for the refund to be reflected in your account. Shipping costs are non-refundable.

4. Exchanges: If you wish to exchange an item for a different size or color, please return the original item and place a new order for the desired item. Exchanges are subject to product availability.

5. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

6. Non-Returnable Items: Certain items, including but not limited to digital products and special orders, are non-returnable. Please review product details before purchase to confirm eligibility for returns.